Returns & Refund Policy

Last Updated: August 2026

Customer satisfaction is important to us.

Change of Mind

Due to the customised nature of coloured paint products, we generally cannot accept returns for:

We strongly recommend ordering sample pots before purchasing larger quantities.

If you receive damaged, faulty, or incorrect products, please notify us within 7 days.

Where appropriate, we will arrange a replacement, repair, or refund.

Nothing in this policy excludes your rights under the Australian Consumer Law.

Customers are entitled to remedies where products fail to meet consumer guarantees.

Please contact our customer support team before returning any products.

Unauthorised returns may not be accepted.